Your questions answered here:
F A Q
Do you ship outside the Europe?
Yes, we ship almost worldwide. Please be aware that Customs costs could be applied to orders for countries outside the EU. Stoked Guy is now based in Portugal.
How long until i get my order?
It depends on where you are. It takes us around 3-5 days to process your freshly made order and ship it your way.
Shipping times for Countries are as follows:
EU Countries - 5-10 business days
Outside EU- 10-25 business days
I think my order got lost. What do i do?
If you think your package may be lost. Please call the courier company and provide them with your tracking number as soon as possible.
If you are unsure of where to find your tracking number, it was sent to you via our shipping confirmation E-mail. Please be sure to check your Spam folder as sometimes it can land in there.
Why wasn’t my package delivered to my address?
Sometimes, delivery drivers may not call or ring the bell when attempting to deliver your package to your address. Unfortunately, this is beyond our control.
In such cases, they may leave your package at your local post office or a designated parcel pickup shop.
Please check your tracking information or delivery notification for details on where to collect your package.
If you’re unsure, feel free to contact us.
Not sure about the SIZE?
You can find a clickable size chart button under the product image on every product page.
We have also created a new page where all the sizes are listed together. CLICK HERE to check it out.
Simply refer to the chart, take a measuring stick, and measure the length and width of something you already have that fits you. Then compare these measurements to find the closest size from the chart to make a decision on what size of ours would work for you.
Additionally, in the description, you can see what size the model is wearing and how tall he/she is to get a better idea.
How do RETURNS/EXCHANGES work?
We are a very small owned and operated business. I (Pete) pack and ship everything myself and take care of every single detail and perfection. I ask you to kindly keep this in mind when you order from us.
If you could please make sure that you’ve checked our sizing charts and chosen the size that would fit you correctly, this would be a huge help to us by avoiding unnecessary returns.
If you absolutely must send something back, please note that we don’t provide return labels, as this would unfortunately be out of our budget. You will need to cover both the return shipping and the shipping cost for the new item yourself. If you prefer, we can issue store credit instead.
How can i TRACK my order?
You can track your order by clicking HERE and entering the shipping code we emailed you.
Any other questions?
Please contact us through our contact page! We will be happy to assist you 😊