Refund policy
Returns, Exchanges & Refunds
We want you stoked with your Stoked Guy gear! Every item is personally packed and shipped by me, Pete, and all garments are made-to-order and hand-printed, making each piece unique.
Before Sending Anything Back – Contact Us First!
Please email us at info@stokedguy.com before returning anything.
Unannounced returns cannot be accepted.
Once you receive our confirmation, send your items to:
Petr Kvapil (Stoked Guy Clothing)
Avenida do Mar 24
2825-475 Costa da Caparica
Portugal
Size Exchanges
Want a different size? Contact us within 30 days of receiving your order and include your order number and item details.
• Check our sizing charts before ordering. Choosing the right size first is the easiest way to avoid exchanges.
• You're responsible for the cost of shipping the item back to us — once we receive it, we'll cover shipping your new size out to you.
Refunds
You can return unworn items within 30 days of receiving your order for a refund, no reason needed. If your order arrives damaged, defective or incorrect, contact us with photos and we’ll make it right. To request a refund:
1. Contact us within 30 days of delivery at info@stokedguy.com with your order number (photos only needed for damaged or wrong items).
2. Return the item in its original condition (unworn/unwashed unless damaged).
• Customers cover return shipping costs.
• Refunds are issued for the item price only; original shipping costs are non-refundable.
Return & Exchange Conditions
• Items must be unworn and unwashed (except in the case of damage).
• Include a note with your name and order number inside the package and write the order number clearly on the outside.
• Once you've shipped your return, please email us the tracking number. Without it, we can't follow the package or confirm it's on its way back to us, and this can delay your refund or exchange.
• We cannot accept unpaid or freight-collect packages.
After We Receive Your Return
• Exchange: We'll ship your new size or item once we've received and checked the original — that shipping cost is on us.
• Refund: Refund: Your refund will be sent to your original payment method once we’ve received and checked your return.
We’re here to make it right! 😉